Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To make a return, you can contact us at contact@gmsathletica.eu.

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without a prior return request will not be accepted.

You can always contact us with any return-related questions at contact@gmsathletica.eu.

Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess and resolve the issue.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-Day Cooling-Off Period in the European Union
Notwithstanding the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a reason. As above, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

Refunds
We'll notify you as soon as we've received and inspected your return, and let you know if your refund was approved. If approved, you'll automatically be refunded to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post your refund.

Return shipping is the buyer's responsibility.  
Please contact us before sending anything back.  
If your return has been approved for more than 15 business days, please contact us at contact@gmsathletica.eu.